1. Introduction
SyncHub is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data Controller
SyncHub is the data controller responsible for your personal data. Our contact details are:
Floor 1, Kojo Motors, Mabushi, Abuja.
[email protected]
07025414364
3. What Personal Data We Collect
We may collect the following types of personal data:
Contact Information: Name, email address, phone number, postal address.Account Information: Username, password.
Payment Information: Billing address, payment card details (Note: We use Paystack to process payments, and we do not store your full payment card details).
Event Registration Information: Event registration details, dietary requirements, accessibility needs.
Website Usage Data: IP address, browser type, operating system, pages visited, time spent on the website.
Marketing Data: Preferences for receiving marketing communications.
Community Data: Information you provide when participating in our online community (e.g., posts, comments, messages).
4. How We Collect Your Personal Data
We collect your personal data in the following ways:
Directly from you: When you create an account, register for an event, fill out a form, or communicate with us.
Automatically: When you use our website, we collect certain data using cookies and similar technologies.
From third parties: We may receive data from third-party platforms you use to interact with us (e.g., social media).
5. How We Use Your Personal Data
We use your personal data for the following purposes:
To provide our services: To manage your account, process event registrations and payments, and provide you with access to our community and events.
To communicate with you: To send you important information about your account, events, and our services.
To improve our website and services: To analyze website usage data and gather feedback to enhance your experience.
To market to you: To send you promotional emails and newsletters about our events and services, where you have consented to receive such communications.
To comply with legal obligations: To meet our legal and regulatory requirements.
6. Legal Basis for Processing
We process your personal data based on the following legal bases:
Contract: Processing is necessary to perform a contract with you (e.g., event registration).
Consent: You have given us consent to process your data for specific purposes (e.g., marketing).
Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our services), provided that your interests and fundamental rights do not override those interests.
Legal obligation: Processing is necessary to comply with a legal obligation.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
Under the GDPR, you have the following rights:
Right to access: You have the right to request access to your personal data.Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to erasure: You have the right to request that we delete your personal data under certain circumstances.
Right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to object: You have the right to object to the processing of your personal data under certain circumstances, including for marketing purposes.
Right to withdraw consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority.
9. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction.
10. Data Sharing
We may share your personal data with the following categories of recipients:
Service providers: We may share your data with third-party service providers who assist us with payment processing, website hosting, email delivery, and other services.
Business partners: We may share your data with partners who co-organize events with us.
Legal authorities: We may disclose your data to legal authorities if required by law.
11. International Data Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). If we do so, we will ensure that appropriate safeguards are in place to protect your data, such as using Standard Contractual Clauses approved by the European Commission.
12. Cookies and Similar Technologies
We use cookies and similar technologies to collect website usage data and personalize your experience. You can manage your cookie preferences through your browser settings.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[email protected]